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Heberlis

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How sign-in links work

Your account opens with a link we email you: it works once, for 15 minutes. Why, and what to do if it does not arrive.

Help centre · Checked 8 October 2026

A password, if you prefer

Once signed in, you can set a password in Overview, under "Sign-in and security" (at least 12 characters). Emailed links keep working too. Setting it needs a recent sign-in, for your safety.

The link did not arrive

You stay signed in on the same device for up to 14 days of use. Changing your password signs you out everywhere.

Still stuck? Write to us: a person reads every message.